Our Amazing Speakers
The world's leading names in process management and organizational change.
The world's leading names in process management and organizational change.
San Francisco, USA
Paul Harmon is a worldwide well-known management consultant and speaker. He is the author of Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals. In the eighties, he was equally well-known for his internationally bestselling book on Artificial Intelligence, Expert Systems: Artificial Intelligence in Business. Paul Harmon is the Executive Editor of www.bptrends.com, a website that provides articles, columns and surveys on process trends and he is also a senior consultant at Cutter Consortium where he specializes in AI and cognitive computing trends.
Managing the Cognitive Transition
The world of business faces a continuing transition in which new types of automation will rapidly change most of today’s business processes beyond recognition. Processes will become much more flexible and will increasingly be tailored to provide unique solutions for individual customers. Successful managers will be those who can define how their organizations will adjust to the changes in technology that will continue to come at an ever more rapid rate. The next few years will see major drives to shift to digital forms of currency, to self-driving electric cars and trucks, and to manufacturing processes based on 3D printing and smart assembly lines. Many of these changes will be driven by cognitive technologies that include smart robotics, computer interfaces that speak to users, and very smart decision support applications of all kinds. Moreover, increasingly these technologies will be available via chips embedded in products and ubiquitous digital devices, like smart phones.
Companies will prosper or fail, depending on the decisions that today’s managers make about the adaptation and use of these new technologies. This talk will focus on the impact that cognitive computing technologies will have in the next few years, and suggest ways that managers should think about how to prosper during the transition.
Algoritmi Research Center
Universidade do Minho
Paulo Cortez is Associate Professor at the Department of Information Systems and Coordinator of the Information Systems and Technologies (IST) research group of ALGORITMI Research Center, University of Minho. His current research interests are in Business Intelligence: Decision Support Systems, Data Mining and Forecasting and Artificial Intelligence (AI): Neural Networks, Evolutionary Computation and AI Applications. He is co-author of more than a hundred indexed publications in international scientific journals and conferences.
The Age of Intelligent Data Systems:
An Introduction with Application Examples
Due to advances in Information and Communication technology, nowadays it is easy to collect, store and process data. All these data can hold interesting patterns and trends that can be used to support a wide range of real-world decisions. The interest in such intelligent data analysis is increasing and has been approached under slight distinct perspectives, such as machine learning, decision support systems, modern optimization, analytics, data mining, business intelligence, and more recently big data, data science and deep learning. This talk will briefly introduce several of these intelligent data systems technologies (e.g., data mining, modern optimization) and present examples of their value in real-world applications (e.g., Intensive Medicine, Bank Telemarketing and Stock Market Forecasting).
Queensland University of Technology
Ross Brown is a Senior Lecturer in the School of Electrical Engineering and Computer Science at the Queensland University of Technology (QUT), where he is a member of the Computer Human Interaction (CHI) discipline. He is also the course coordinator of the Bachelor of Games and Interactive Environments. His main research interests are in the application of 3D, games and virtual reality technology to other research domains. His latest research involves the development of virtual world technology for the representation of business process information. Several projects are currently underway, including the embedding of executable workflows in virtual environments, collaborative 3D process modelling, 3D spatial visualisation of process models and process elicitation in virtual reality environments. He has been interviewed for ABC radio and TV, The Financial Review, The Australian IT Section, The Age and The Brisbane Courier Mail, and is often consulted by government bodies on issues surrounding the games industry, and the application of such technology to broader domains.
Immersive Process Systems: benefits and future direction
Modern psychology is rethinking human thinking and cognition. Recent discoveries are pointing more to a distributed model, with humans being situated within their workplaces, utilizing their bodies to understand the world around them. Cognition now is seen more as a close coupling of the mind with the structure of an environment, rather than an independent planning process by a rational human. We need to understand these influences when seeking to understand work processes, as work occurs within a physical environment, influencing the stakeholder’s memory and planning when performed. Recent developments in Virtual Reality (Oculus/Vive) and Augmented Reality (Hololens) have made high quality immersive environments available at commodity prices, and along with new exciting game engine and 3D image acquisition technologies, have opened up the possibility of exploiting situated cognition in a fresh manner in process modelling.
Two case studies in process elicitation and training will be shown, highlighting the usefulness of these immersive technologies and how they change and improve the way we perform process modelling into the future, by enhancing memory and process understanding. Accuracy problems are alleviated by those missing elements that emerge from episodic memories of a company location. This leads us to the following research questions which we attempt to answer in the presentation. How can we enhance people’s cognition around processes in elicitation and training? Can we use principles of situated cognition, assisted by immersive Virtual Reality, to help us solve some of these memory problems? Can we enhance the memory of processes by immersing the person in a model of their workplace? Can we enhance the understanding of process modelling concepts in training by providing a spatial 3D representation of their work processes?
Carnegie Mellon University
Manuela Veloso is the Herbert A. Simon University Professor in the School of Computer Science at Carnegie Mellon University. She is the Head of the Machine Learning Department. She researches in Artificial Intelligence, Robotics, and Machine Learning. She founded and directs the CORAL research laboratory, for the study of autonomous agents that Collaborate, Observe, Reason, Act, and Learn. Professor Veloso is ACM Fellow, IEEE Fellow, AAAS Fellow, AAAI Fellow, Einstein Chair Professor, and the co-founder and past President of RoboCup, and past President of AAAI. Professor Veloso and her students research with a variety of autonomous robots, including mobile service robots and soccer robots.
Intelligent Autonomous Agents:
Symbiotic Interaction and Learning
Intelligent computer agents can learn by improving their perception, cognition, and action with experience. In this talk, I will focus on intelligent autonomous mobile robots, which exhibit a seamless integration of perception, cognition, and action capabilities. We introduce and discuss the concept of symbiotic autonomy, as the intelligent agents proactively interact and learn from external sources, such as the humans, the web, and other robots. The presentation is based on our CoBot mobile robots, as collaborative robots that perform service tasks of item transport and guidance.
Bianca Furtuna is a Technical Evangelist at Microsoft UK Ltd, currently focusing on Machine Learning and Artificial Intelligence. As a Technical Evangelist, Bianca is engaging with technical audiences across the UK delivering presentations, workshops and technical advice. She is also working with various organisations to help them improve or architect their cloud solutions and support them in implementing Machine Learning and analytics services. She is interested in the new developments in the field of deep learning and AI, more specifically in their application for image recognition and natural language processing. Passionate about the general AI conversations regarding AI design, ethics, safety, privacy and bias.
The rise of artificial intelligence
How is the future going to look like? When are we going to reach true Artificial Intelligence? Are intelligent machines going to take over the world? There are a lot of discussions today about AI and what it means for human society. In this talk, we are going to look at some of the current trends and how companies can start paving the road to more intelligent systems and solutions. The Artificial Intelligence journey starts with understanding your data. Every company is becoming a data company. Every decision, purchase, and interaction with customers is fuelled more and more by data and this trend is growing every day.
Bruno Horta Soares
Bruno has more than 15 years of Information Systems professional services experience, particularly in areas related with Governance, Risk, Control, Audit, Information Security & Privacy and Digital Transformation. Started his career at Deloitte Consulting, worked for Information Risk Management area at KPMG and for Enterprise Risk Services area at Deloitte Portugal. In 2012 he found GOVaaS – Governance Advisors as-a-service, where he is currently Senior Advisor, and since then devoted enthusiastically to advising, teaching and training professional and Organizations in Portugal, Angola, Brazil and Mozambique. Currently actively collaborates with an ecosystem of local and international partners, particularly IDC Portugal where since 2015 he is IT Executive Senior Advisor for Digital Transformation, IT Strategy, Governance and Security. He’s invited teacher in several business and engeneering universities, the founding President of the ISACA Lisbon Chapter, member of several professional associations and keynote speaker at various conferences and seminars.
Imagine new realities:
From optimization to reinvention of business processes